Linak error codes and their meaning - How to check your Linak table or lifting column for malfunctions

Here you will find all possible Linak error codes for Linak desks and lifting columns and their meanings:

Error codes

E01 Position lost

The desk has an unknown position and must be initialised.

• Position error

• New table leg added

• initialise the system (P1)
  

E02 General upward overload

Overload in upward direction has occurred.

• Obstacle

• Defective leg or motor cable

• Check all cable connections

• Initialise the system (P1)

• Troubleshoot components by initialising one after the other (only possible with Plug & Play configuration) (P4)

E03 General downward overload

Overload in downward direction has occurred.

• Obstacle

• Defective leg or motor cable

• Check all cable connections Initialise the system (P1)

• Troubleshooting for components by initialising one after the other (only possible with Plug & Play configuration) (P4)

E08 Monitoring

Indicates that the software could not start monitoring.

• Programme error

• Disconnect the mains cable for 15 seconds

• Initialise the system (P1)

• Replace the control unit

E09 LIN collision

Collisions detected on the LIN bus.

• Button pressed simultaneously on two or more connected hand controls

• Several LIN BUS devices activated at the same time

• Check whether another desk panel is connected and activated

• Interrupt the connections to all other desk panels so that only one desk panel is connected and test the system

E10 Power failure

A power failure has occurred or the power regulator has been set to below 10%.

• Power cable unplugged during movement

• Internal fault

• Only 1 battery for a 3 or 4-channel system

• E10 is a power failure, the voltage on the power supply falls below a specified limit value, power is disconnected
  

• Check that the power cable is not pinched and can move freely

• Use a second battery; charge the batteries

E11 Mismatch in channels

Change in the number of drives since initialisation.

• Connection has been interrupted

• New table leg added

• Check motor cable connections and integrity (P2)

• Replace motor cable or column

• initialise the system (P1)

E12 Position error

One channel has a different position than others.

• Too much return travel has occurred

• Move the table to the fully retracted position

• Initialise the system (P1)

E13 Short circuit

Short circuit detected during operation.

• Crushed motor cable

• Short circuit in the motor

• Check the motor cable connections (P2)

• Remove and replace motor cable (P4)

• Remove and replace table leg (P4)

E15 Power limitation

The system has reached its power limit.

• Power cable pulled during movement

• Internal error (This is often observed together with E10. E15 is when the power controller has reduced the speed on the actuators without significant power consumption , which is usually caused by a voltage drop in the power supply )
  

• Check that the power cable is not pinched and can move freely

• Use strain relief hook on control unit

E16 Button error

Illegal buttons pressed (handled internally in DP1C).

• Several buttons pressed simultaneously

• Check switch / check control element
  

E17 Safety missing

The LIN bus unit does not support the safety function.

• DP1C/DPF1C does not have the latest software

• Try DP with a newer software version (version is on the label)

E18 Missing initialisation plug

A special service tool is required to change the number of channels to the system (BASELIFT only).

• Add service tool

E23 Channel 1 missing

Channel 1 is recognised as missing.

• Connection was interrupted

• Motor cable defective

• Motor in leg defective

• Check the motor cable connections and look for damage (P2)

• Replace motor cable or table leg

• Initialise the system (P1)

E24 Channel 2 missing

Channel 2 is recognised as missing.

• Connection has been interrupted

• Motor cable defective

• Motor in leg defective

• Check the motor cable connections and look for damage (P2)

• Replace motor cable or table leg Initialise the system (P1)

E25 Channel 3 missing

Channel 3 is recognised as missing.

• Connection was interrupted

• Motor cable defective

• Motor in leg defective

• Check the motor cable connections and look for damage (P2)

• Replace motor cable or table leg Initialise the system (P1)

E26 Channel 4 missing

Channel 4 is recognised as missing.

• Connection was interrupted

• Motor cable defective

• Motor in leg defective

• Check the motor cable connections and look for damage (P2)

• Replace motor cable or table leg Initialise the system (P1)

E29 Channel 1 type

Channel 1 does not have the same type as during initialisation.

• Change of table leg type

• Loose cable in the motor

• Check table leg type

• Replace table leg Initialise the system (P1)

E30 Channel 2 type

Channel 2 is not the same type as during initialisation or not the same type as channel 1

• Change of table leg type

• Loose cable in the motor

• Check table leg type

• Replace table leg

• Initialise the system (P1)

E31 Channel 3 type

Channel 3 does not have the same type as during initialisation or is not of the same type as channel 1

• Change of table leg type

• Loose cable in the motor

• Check table leg type

• Replace table leg Initialise the system (P1)

E32 Channel 4 type

Channel 4 does not have the same type as during initialisation or is not of the same type as channel 1

• Change of table leg type

• Loose cable in the motor

• Check table leg type

• Replace table leg Initialise the system (P1)

E35 Channel 1 pulse error

Channel 1 had too many pulse errors.

• Loose/defective cable

• Hall sensor board

• Check the motor cable connections and look for damage (P2)

• Replace table leg

• Initialise the system (P1)

E36 Channel 2 pulse error

Channel 2 had too many pulse errors.

• Loose/defective cable

• Hall sensor circuit board

• Check the motor cable connections and look for damage (P2)

• Replace table leg

• Initialise the system (P1)

E37 Channel 3 pulse error

Channel 3 had too many pulse errors.

• Loose/defective cable

• Hall sensor circuit board

• Check the motor cable connections and look for damage (P2)

• Replace table leg

• Initialise the system (P1)

E38 Channel 4 pulse error

Channel 4 had too many pulse errors.

• Loose/defective cable

• Hall sensor circuit board

• Check the motor cable connections and look for damage (P2)

• Replace table leg

• Initialise the system (P1)

E41 Channel 1 overload upwards

An upward overload has occurred on channel 1.

• Leg is overloaded

• Has hit an obstacle

• End position reached (before initialisation is carried out in the upper end position)

• Remove obstacle (P3)

• Remove load

• If necessary, perform an initialisation (P1)

E42 Channel 2 overload upwards

An upward overload has occurred on channel 2.

• Leg is overloaded

• Has hit an obstacle End position reached (before initialisation is carried out in the upper end position)

• Remove obstacle (P3)

• Remove load

• If necessary, perform an initialisation (P1)

E43 Channel 3 overload upwards

An upward overload has occurred on channel 3.

• Leg is overloaded

• Has hit an obstacle

• End position reached (before initialisation is carried out in the upper end position)

• Remove obstacle (P3)

• Remove load

• If necessary, perform an initialisation (P1)

E44 Channel 4 overload upwards

An upward overload has occurred on channel 4.

• Leg is overloaded

• Has hit an obstacle

• End position reached (before initialisation is carried out in the upper end position)

• Remove obstacle (P3)

• Remove load

• If necessary, perform an initialisation (P1)

E47 Channel 1 downward overload

A downward overload has occurred on channel 1.

• An obstacle has been encountered

• Remove obstacle (P3)

• If necessary, carry out an initialisation (P1)

E48 Channel 2 downward overload

A downward overload has occurred on channel 2.

• Has hit an obstacle

• Remove obstacle (P3)

• If necessary, carry out an initialisation (P1)

E49 Channel 3 downward overload

A downward overload has occurred on channel 3.

• Has hit an obstacle

• Remove obstacle (P3)

• If necessary, carry out an initialisation (P1)

E50 Channel 4 downward overload

A downward overload has occurred on channel 4.

• Has hit an obstacle

• Remove obstacle (P3)

• If necessary, carry out an initialisation (P1)

E53 Channel 1 collision protection

Collision protection was triggered on channel 1.

• An obstacle has been encountered

• Remove obstacle (P3)

• If necessary, carry out an initialisation (P1)

E54 Channel 2 collision protection

Collision protection has been triggered on channel 2.

• An obstacle has been encountered

• Remove obstacle (P3)

• If necessary, carry out an initialisation (P1)

E55 Channel 3 collision protection

Collision protection has been triggered on channel 3.

• An obstacle has been encountered

• Remove obstacle (P3)

• If necessary, carry out an initialisation (P1)

E56 Channel 4 collision protection

Collision protection has been triggered on channel 4.

• An obstacle has been encountered

• Remove obstacle (P3)

• If necessary, carry out an initialisation (P1)

E59 Channel 1 SLS/PIEZO

Safety limit switch on channel 1 activated.

• Has hit an obstacle

• Remove obstacle (P3)

• If necessary, carry out an initialisation (P1)

E60 Channel 2 SLS/PIEZO

Safety limit switch on channel 2 activated.

• Has hit an obstacle

• Remove obstacle (P3)

• If necessary, carry out an initialisation (P1)

E61 Channel 3 SLS/PIEZO

Safety limit switch on channel 3 activated.

• Has hit an obstacle

• Remove obstacle (P3)

• If necessary, carry out an initialisation (P1)

E62 Channel 4 SLS/PIEZO

Safety limit switch on channel 4 activated.

• Has hit an obstacle

• Remove obstacle (P3)

• If necessary, carry out an initialisation (P1)

E65 Channel 1 Pulse direction

The pulses in channel 1 were counted in the wrong direction.

• Motor poles are crossed

• Cables for Hall sensor are crossed

• Check the motor cable connections and check for damage (P2)

• Replace table leg

• Initialise the system (P1)

E66 Channel 2 pulse direction

The pulses in channel 2 were counted in the wrong direction.

• Motor poles are crossed

• Cables for Hall sensor are crossed

• Check the motor cable connections and look for damage (P2)

• Replace table leg

• Initialise the system (P1)

E67 Channel 3 pulse direction

The pulses in channel 3 were counted in the wrong direction.

• Motor poles are crossed

• Cables for Hall sensor are crossed

• Check the motor cable connections and look for damage (P2)

• Initialise the system (P1)

E68 Channel 4 pulse direction

The pulses in channel 4 were counted in the wrong direction.

• Motor poles are crossed

• Cables for Hall sensor are crossed

• Check the motor cable connections and look for damage (P2)

• Initialise the system (P1)

E71 Channel 1A short circuit

Short circuit on channel 1A [If a T-splitter is used, short circuit on 1A].

• Motor cable is damaged

• Damage to the cable exiting the leg (if present)

• Check motor cable for damage, replace if damaged

• Check the cable coming out of the leg (if present) and replace it if it is damaged.

E72 Channel 1B short circuit

Short circuit on channel 1B [If a T-splitter is used, short circuit on 1B].

• Motor cable is damaged

• Damage to the cable exiting the leg (if present)

• Check motor cable for damage, replace if damaged

• Check the cable coming out of the leg (if present) and replace it if it is damaged.

E73 Channel 2A short circuit

Short circuit on channel 2A [If a T-splitter is used, short circuit on 2A].

• Motor cable is damaged

• Damage to the cable exiting the leg (if present)

• Check motor cable for damage, replace if damaged

• Check the cable coming out of the leg (if present) and replace it if it is damaged.

E74 Channel 2B short circuit

Short circuit on channel 2B [If a T-splitter is used, short circuit on 2B].

• Motor cable is damaged

• Damage to the cable exiting the leg (if present)

• Check motor cable for damage, replace if damaged

• Check the cable coming out of the leg (if present) and replace it if it is damaged.

E75 Channel 3A short circuit

Short circuit on channel 3A [If a T-splitter is used, short circuit on 3A].

• Motor cable is damaged

• Damage to the cable exiting the leg (if present)

• Check motor cable for damage, replace if damaged

• Check the cable coming out of the leg (if present) and replace it if it is damaged.

E76 Channel 3B short circuit

Short circuit on channel 3B [If a T-splitter is used, short circuit on 3B].

• Motor cable is damaged

• Damage to the cable exiting the leg (if present)

• Check motor cable for damage, replace if damaged Check the cable exiting the leg (if present) and replace if damaged.

E77 Channel 4A short circuit

Short circuit on channel 4A [If a T-splitter is used, short circuit on 4A].

• Motor cable is damaged

• Damage to the cable exiting the leg (if present)

• Check motor cable for damage, replace if damaged

• Check the cable coming out of the leg (if present) and replace it if it is damaged.

E78 Channel 4B short circuit

Short circuit on channel 4B [If a T-splitter is used, short circuit on 4B].

• Motor cable is damaged

• Damage to the cable exiting the leg (if present)

• Check motor cable for damage, replace if damaged

• Check the cable coming out of the leg (if present) and replace it if it is damaged.

E86 Master

Connection to master lost OR the following messages come from the master.

• [Only used in the multi-parallel system ]

• Poor cable connection to the master box

• If another error code follows, then codes from are transmitted to the master box

• Check connection to the master box, Check cable for function

• If other error codes are transmitted , see above.

E87 Follower 1

Connection to the 1st follower lost OR the following messages come from the 1st follower

• [Only used in multi-parallel system]

• poor cable connection to the follower box

• If another error code follows, then codes are transmitted from the Follower Box

• Check connection to follower box, check cable for function
  

• If other error codes are transmitted, see above.

  
  

E88 Follower 2

Connection to 2nd follower lost OR the following messages come from the 2nd follower

• [Only used in multi-parallel system]

• Poor cable connection to the follower box

• If another error code follows, then codes are transmitted from the follower box Check connection to master box, check cable for function

• If other error codes are transmitted, see above.

E89 Follower 3

E93 Desk sensor error

Desk sensor 1 - activation -

• Detected pulse from LIN bus safety limit switch, e.g. DS1

• DS1 has been triggered

• Remove obstacles that cause the Desk drive to stop and set the height again

E94 Desk sensor error